Privacy Policy
At Yety we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website and make purchases through our platform.
Information We Collect:
When you visit our website, sign up or make a transaction, we may collect personal data directly from you, such as your name, email address, billing address, phone number, and payment information. We may also collect information automatically through cookies and similar tracking technologies to enhance your browsing experience and analyse website usage.
Session and Security Data:
When you sign in to your account, we collect your IP address and browser information (user agent) to protect your account security and detect unauthorised access. This data is stored with your active sessions and automatically deleted when sessions expire (within one week of creation or after 8 hours of inactivity).
How We Use Your Information:
We use the personal data we collect for the following purposes:
- To process and fulfil your transactions.
- To communicate with you about your transactions and provide customer support.
- To send you promotional emails and newsletters (if you have opted in).
- To improve our website, products, and services.
- To comply with legal and regulatory requirements.
Data Sharing:
We share personal data with the following third-party service providers:
- Stripe (payment processing) — receives your name, email, and payment information to process transactions.
- AppSignal (error monitoring) — receives IP addresses and browser information to help us diagnose technical issues.
- PostHog (product analytics) — receives your name, email address, and browser information to help us understand how the product is used. This is server-side only and does not use cookies.
- Mixpanel (product analytics) — receives your name, email address, and browser information to help us understand how the product is used. This is server-side only and does not use cookies.
- Google Analytics (website analytics) — receives browser information and page views to help us understand website traffic. Only active if you accept analytics cookies.
- Postmark (email delivery) — receives your email address to send transactional emails.
- Tawk.to (live chat) — receives your IP address and browser information when you visit pages with the chat widget. If you use the chat, any information you provide in the conversation is also shared.
All providers are GDPR-compliant and process data within the EU or under appropriate safeguards. These third parties are required to maintain the confidentiality of your information and are prohibited from using it for any other purpose.
Data Security:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. We use encryption, firewalls, and other security technologies to safeguard your information.
Your Rights:
You have the right to:
* Access and review your personal data.
* Correct any inaccuracies in your personal data.
* Request the deletion of your personal data under certain conditions.
* Object to the processing of your personal data.
* Withdraw your consent for data processing at any time (where applicable).
Cookies:
We use two types of cookies:
Essential cookies are required for the website to function. These include session cookies for authentication and security. You cannot opt out of essential cookies as they are necessary to use our service.
Analytics cookies (Google Analytics) help us understand how visitors use our website. These cookies are only set if you accept them via the cookie consent banner. You can change your preference at any time by clearing your browser's local storage.
To manage cookies:
* Accept or decline analytics cookies — use the banner that appears when you first visit
* Change your preference — clear your browser's local storage to see the banner again
* Block all cookies — adjust your browser settings (note: this may affect site functionality)
Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy to reflect changes in our data processing practices or legal requirements. We encourage you to review this policy periodically for any updates.
Contact Us:
If you have any questions, concerns, or requests regarding our privacy practices or the handling of your personal data, please contact us at: hello@yety.ie
Apr 2026
